Policies – YK Auto Spare Parts

Welcome to YK Auto Spare Parts. This policy page outlines our terms related to products, pricing, payments, shipping, returns, and customer responsibilities. By accessing our website or placing an order, you agree to comply with the policies stated below.

1. Company Information

Company Name: YK Auto Spare Parts

Location: Dubai, United Arab Emirates

Business Activity: Trading and supply of quality auto spare parts

2. Product Information Policy

• Products may include new, used, refurbished, or aftermarket auto spare parts, depending on the item.
• Used parts may have normal cosmetic wear such as scratches, marks, or signs of previous use.
• Customers are responsible for confirming product compatibility before purchase.
• Product images may be used for reference and the actual item may vary slightly.
• Customers may contact us for additional product information, photos, or compatibility checks.

3. Pricing & Currency Policy

• Prices may be displayed in United Arab Emirates Dirham (AED) or another currency where applicable.
• Prices may change without prior notice.
• Shipping charges are calculated based on the destination, product, and shipping method.
• Customs duties, taxes, and import charges may apply depending on the destination country.

4. Payment Policy

• Payment methods available to customers may include bank transfer, card payment, or other approved payment methods.
• Payment instructions will be provided after the order or quotation has been confirmed.
• Customers should only make payments using the official payment details provided by YK Auto Spare Parts.
• Customers should never share their card PIN, password, or other confidential banking information with anyone claiming to represent YK Auto Spare Parts.

5. Order & Quote Confirmation

• Quote-based orders require customer approval before payment and processing.
• An order is considered confirmed after payment has been successfully received and the order has been accepted.
• Order or quotation confirmation may be communicated through WhatsApp, email, or other available communication channels.
• Product availability is subject to stock at the time of order confirmation.

6. Shipping & Delivery Policy

• Products may be shipped from the United Arab Emirates to available destinations.
• Shipping times vary depending on destination, courier, shipping method, and customs procedures.
• Shipping charges depend on the destination and order requirements.
• Customers are responsible for customs clearance, import duties, and applicable taxes in their destination country.
• Tracking information will be provided when available.
• Delays caused by customs, courier services, weather, or circumstances outside our control may occur.

7. Return & Refund Policy

• Return requests must be submitted before the part is installed or modified.
• Returns may be accepted for defective or incorrectly supplied items, subject to inspection and approval.
• Customers should contact us as soon as an issue is discovered after delivery.
• Parts that have been installed, modified, dismantled, damaged, or improperly handled may not be eligible for return.
• Refunds, where approved, will be processed using the original payment method where possible.
• Return shipping costs may be the responsibility of the customer depending on the reason for the return.

8. Cancellation Policy

• Orders may be cancelled before shipment, subject to confirmation by YK Auto Spare Parts.
• Cancellation requests made after shipment may not be accepted.
• Any approved refund may be subject to payment processing, shipping, or other applicable charges.

9. Warranty Disclaimer

• Used auto spare parts do not automatically include a manufacturer warranty.
• Any testing warranty or limited warranty will be clearly communicated during the quotation or purchase process.
• Warranty coverage does not normally apply to damage caused by incorrect installation, misuse, modification, overheating, accident, or normal wear and tear.
• Customers should ensure that parts are installed by a qualified professional where appropriate.

10. Customer Responsibility

• Customers must provide accurate vehicle information, including make, model, year, engine details, chassis/VIN information, and required part details where applicable.
• Customers are responsible for confirming that the selected part is suitable for their vehicle before purchase.
• Customers must provide accurate contact and shipping information.
• YK Auto Spare Parts is not responsible for incorrect orders resulting from inaccurate information supplied by the customer.

11. Legal Jurisdiction

• Transactions and services are subject to the applicable laws and regulations of the United Arab Emirates.
• Any disputes will be handled in accordance with applicable UAE laws and jurisdiction.

12. Contact Information

Last Updated: September 2026